- FAQ

Everything you
might be wondering.

Six categories, ~40 questions, plain-English answers. If yours isn't here, drop a line to hello@sonuswealth.com - we add to this page as questions come in.

- The product

What it is, who it's for.

What is Sonuswealth

A calm, intelligent view of your whole UK financial life. Seven surfaces - MyMoney, Cashflow, Tax & Estate, Risk, Timeline, Decision Engine, Ask - built on one underlying truth. Updated live. Plain English throughout.

Who is it for

UK households with multiple financial accounts who want one calm view of the whole picture. Particularly useful from age 35 onwards when life starts including pensions, property, ISAs, family planning, IHT - but a 25-year-old with two ISAs and a graduate scheme will get value too.

Will I understand it without a finance background

Yes - that's the design. Every figure has a plain-English translation. Every UK term (IHT, taper, BPR, MPAA) is explained on its first appearance. If you can't read it, we treat it as a bug.

Can I add my partner / family

Yes. Household sharing is included on every plan. Link a partner and the picture covers both of you - one subscription, joint view, individual privacy options for sensitive details.

Is there a mobile app

Web-first at launch (works beautifully on mobile browsers). Native iOS + Android apps Q4 2026. Same engine, same picture.

What if I have crypto, a buy-to-let, business equity, EIS/SEIS

All supported as first-class objects - not bolted-on placeholders. We hold them in your overall view, track their tax position, and include them in IHT and Cashflow modelling.

What about overseas / non-UK assets

Held in your view, tracked by value, modelled into your overall wealth. We model the UK tax that follows, including capital gains on non-UK property and the residence-based inheritance tax test that replaced domicile in April 2025.

What if I'm an expat, non-resident, or newly arrived in the UK

Your residence drives the tax engine. If you have recently moved to the UK after ten years abroad, your first four years of foreign income and gains can be exempt under the regime that replaced the remittance basis in April 2025 — we model that, the three-year window for bringing older foreign money in at a reduced rate, and split-year treatment.

- Pricing & billing

Money questions.

Headline numbers + the conditions. Full breakdown on the pricing page.

Is there really a free trial

Yes. Every account starts with a 30-day free trial, no card needed at signup. The trial is the full product: whole-of-life net worth, drillable rule-based tax and cashflow numbers, scenario challenges, realised savings. The first 100 sign-ups get a 90-day trial instead.

What does it cost

One plan at £5 a month with every feature included, billed monthly. Cancel any time. There are no tiers, and an annual option is planned but not available yet.

Is anything held back behind a higher tier

No. The one plan includes everything: unlimited scenario challenges, ongoing realised-savings tracking, full Cashflow, Timeline and Risk depth, multiple entities and trusts, business and director features, UK-India (NRI) DTAA modelling, and the multi-pension optimiser.

Why stay subscribed instead of using it once and cancelling

Continuous membership keeps your financial life optimized against policy changes. UK tax rules, allowances, and SIPP rules shift constantly (e.g., Spring Budgets and the April 2027 SIPP tax changes). Remaining subscribed ensures your plan is evaluated against live tax laws, tracks your Cost of Inaction in real-time, alerts you ahead of critical ISA/allowance deadlines, and keeps a live, paperless bridge connected to your financial adviser (IFA) for annual reviews.

Will the price go up

Possibly over time, but your signup price is locked for 12 months. If we raise it, you stay at your rate through your renewal.

Can I cancel any time

Yes. No contract. Cancel from settings - immediate or end-of-cycle, you choose.

Refund policy

Full refund within the first 30 days of paying, no questions. See billing & refunds for the long version.

Discounts for NHS / public sector / military

A public-sector discount (NHS, state schools, armed forces and other public bodies) is planned for launch year, verified with a work email (.nhs.uk, .gov.uk, .ac.uk or military domain). The exact discount will be announced when it ships. Email hello@sonuswealth.com from your work address to hear first.

- Data & FCA

Where your data lives.
What we will and won't do with it.

Where does my data live

UK datacentres. Encrypted at rest (AES-256), in transit (TLS 1.3), with per-user keys for sensitive fields. No cross-border transfers without explicit consent. Full detail on Trust & Security.

Do you sell my data

No. Never. Not advertisers, not data brokers, not anyone. It's in the company's articles.

Do you train AI on my data

No. Your numbers are not used to train any model. Period.

Is Sonuswealth FCA-regulated

No, and that's intentional. Sonuswealth is not FCA-authorised and we don't give regulated financial advice. We provide information and guidance about your own financial picture. For a personal recommendation, speak to an FCA-authorised IFA — the FCA Register lists every authorised adviser. The Phase 2 Open Banking layer (2027 H1) will use an FCA-authorised AISP partner; authorisation for the IFA Practice Mode tier is being explored separately.

Do you give financial advice

No. Information and guidance, not regulated advice. Every Ask reply and Decision Engine output shows the rule, source, assumption and consequence — we tell you what's true, not what to do.

Can I export everything I've added

Yes. One click. CSV + JSON exports of every account, asset, decision, scenario, and note.

Can I delete everything

Yes. Export first if you want, then one-click delete. We confirm in writing within 24 hours.

What happens if Sonuswealth shuts down

You get 90 days' notice + a full export bundle. We don't hold your money or assets, so there's nothing for you to recover - just the data, which we hand back.

Found a security issue

Email hello@sonuswealth.com. We respond within one business day and credit reporters publicly with your permission.

- For pros

IFAs, accountants, solicitors, employers.

Full detail on the For advisers page; quick answers here.

Is Sonuswealth for me or for my clients

Both. Practice mode gives you the firm-side controls (D6 questionnaire, Decision Engine, compliance trail). Your clients use the same engine on their own at home - you and they always read the same picture.

Can I white-label

Yes - Growth tier and above. Your firm's brand on the client-facing view, our engine underneath.

How does it compare to Voyant / Truth / CashCalc

Built UK-first from a blank sheet - same problems handled, fewer legacy assumptions. Tiered per-firm (not per-seat) so you can roll it out widely without rising costs. Built around modern web tech, so no Java applets or "please use Internet Explorer" moments.

What's the integration story

Phase 1: CSV / Excel import from your back-office. Phase 2 (2027 H1): API integrations with Intelliflo, Iress, Xplan, Voyant. Practice tier supports SSO and custom API access. Open Banking live-connect for client data also lands in Phase 2.

Free pilot

Yes. One month free for any new partner firm, full functionality, no card required.

- Timeline & coverage

When it ships, what it connects to.

When does Sonuswealth launch

Household waves: 2026 H2. Practice mode for partner firms: 2027 H1. Waitlist signups get earliest access in the order they joined.

UK only

Phase 1, yes - built UK-first. Other jurisdictions are not on the immediate roadmap. We'd rather do one country well than five badly.

Which UK banks are supported

Every major UK bank - HSBC, Barclays, Lloyds, NatWest, Santander, Nationwide, plus every challenger (Monzo, Starling, Revolut, Chase, Atom, Tide). Phase 1: import via the bank's own CSV export or scan a statement. Phase 2 (2027 H1): Open Banking live-connect for daily auto-refresh. Full list on How it works.

Pension providers

Aviva, Standard Life, Scottish Widows, L&G, NEST, Smart Pension, Pension Bee - direct read where available, statement upload otherwise. Adding providers in waves.

Scotland / Wales / NI tax bands

Yes. Scottish bands fully supported (different rates and bands above £25k). Welsh rates ready (currently match English). NI follows English unless devolved.

Does it work for self-employed / sole traders

Yes - self-employed income, expenses, payments-on-account modelled. Director-shareholder mode (salary + dividend mix) supported. Limited company accounting integrations on the way.

- vs. alternatives

How we sit next to the others.

Straight answers, not marketing comparisons. We respect the alternatives - they all do something well. We just believe the UK household needs something they don't.

vs. an IFA

An IFA provides regulated financial advice and custom recommendations for your specific path. Sonuswealth doesn't replace an IFA — we complement their service by helping you build a clear, up-to-date picture of your household wealth so you can make the most of your planning sessions.

vs. ChatGPT

ChatGPT knows UK tax rules in general. It doesn't know your numbers, doesn't remember the conversation next week, and doesn't run a live engine on your case. Sonuswealth holds persistent memory of your household, applies the rules to your position, and re-runs every Budget. ChatGPT is a clever colleague; Sonuswealth is your file.

vs. Snoop / Plum

Snoop and Plum are great budgeting apps - receipts, subscriptions, round-ups. We don't compete there. Sonuswealth starts where budgeting ends: pensions, ISA strategy, IHT modelling, cashflow projections, the April 2027 change. Use both.

vs. Aida

Aida (Money Means) is a great UK plan-side conversational app. We share the plain-English principle. Sonuswealth goes wider - full balance sheet + 7 surfaces + tax + estate + risk, with Sonu as one of those surfaces, not the whole product.

vs. a spreadsheet

Your spreadsheet is brittle, frozen in time, and dangerous when wrong. Sonuswealth replaces it with a live engine that knows UK tax, runs scenarios in seconds, never gets out of date, and doesn't break when you accidentally Ctrl+Z too many times.

vs. my banking app

Your banking app shows you one bank. Sonuswealth shows you all of them - plus pensions, ISAs, mortgages, life cover, property, crypto - in one view, with projections and tax baked in.

vs. Voyant / Truth / CashCalc

Those are practitioner tools (built for IFAs). Sonuswealth Household is the consumer side; Sonuswealth Practice Mode is the practitioner side - same engine, different surface.

- Still wondering

Ask us directly.

We answer every email. If your question's not here, it likely will be after you ask it. Drop a line to hello@sonuswealth.com.